The
eCommerce markets have come a long way and today it is more than just
the simple B2C and B2B shopping portals. The explosive growth of
Internet accessibility and the widespread adoption of social networking
have changed the eCommerce scene for good. In the traditional online
shopping model, the customers were silent participants. However, in the
new shopping model, the consumers actively participate in the marketing
and selling of products. Hence, the global eCommerce market is growing
steadily with Goldman Sachs predicting a growth rate of 19.4% by the end
of 2013. As per Goldman’ latest reports, the U.S. market will witness
the growth rate of 12.4% during the next three years to reach $235.3
billion in online retail sales. According to Imran Khan, the managing
director of Goldman Sachs, “E-commerce is benefiting from several
positive trends, including the continued roll-out of broadband,
increasing user comfort shopping online and the decline of certain
brick-and-mortar retailers.”
Besides
social media and social networking, the advancement of mobile
application technologies has also brought a new channel to the retail
sector. This is because the proliferation of mobile devices and mobile applications
has allowed customers to shop directly from their phones. With
eCommerce becoming the next frontier in global expansion, there is
increased competition in the eCommerce market. Hence, a great customer
experience becomes the key to gain a competitive edge in the growing
eCommerce markets.
Today
the eCommerce arena comprises of online, social, & mobile commerce,
web portals for specialized services, and interactive advertising, to
name a few. Therefore, to ensure increased customer experience, there is
the need of a sharp user interface, secure data management, a solid
POS, rapid performance and the ability to handle large amounts of
traffic. Hence, enterprises must collaborate with product development services
expert who can provide eCommerce software product development services
that are fast, reliable, and cost-effective. Here is a look at some of
the eCommerce solutions that they provide.
· Online storefronts, catalogs and shopping carts
· Web-based administration products for managing inventory, coupon codes and gift certificates
· Point of sales (POS) and payment processing solutions
· Web portals for travel, ticketing and event management
· Online auction engines based on open source libraries
· Websites optimized for user content generation
· Location-based shopping services for mobile phones
· Robust, scalable platforms for digital content delivery
· Next-generation ad servers
Though
today eCommerce sales are skyrocketing, there is the need of innovative
eCommerce solutions to gain maximum advantage. Hence, enterprises must
collaborate with reliable eCommerce solution providers to expand retails
through online channels.
Related Links: product lifecycle management, open source software development
No comments:
Post a Comment